Enterprise Email Intelligence applies modern business concepts to the email resource, enabling organizations to drive additional benefits across all areas of the business.
Research indicates at least 70 per cent of an enterprise’s knowledge is contained within email, due to its ease of use and its adaptability to nearly any purpose – information exchange, ad hoc process management and the transfer of files and data.
But while considerable knowledge is conveyed using email, it is vaporous; it’s typically only used by the sender and recipients and then filed away or deleted. The enterprise gains minimal visibility to this knowledge, and the current email systems make it too difficult to do anything with this content.
While access to email messages is a significant benefit, just as important is providing access to email data – the content, structure and attachments which comprise the information and knowledge used by the organization every day.
AfterMail delivers a platform upon which other applications can be incorporated to meet specific business requirements. Once in the AfterMail data store, external applications can make use of the email message and attachments.
By adopting Enterprise Email Intelligence, organizations derive greater awareness and knowledge sharing by leveraging the content and associated metadata related to email, and ensuring these are available to the entire organization. This can be accomplished through:
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Data Warehousing and Analysis. The ability to globally report on the email information and trends in the email server. Enterprises can segment the email database to report on content and metadata, using the AfterMail store as an additional feed into a data warehouse.
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Business Activity Monitoring. Being able to monitor the effectiveness of the organization in conducting its activities through the analysis of email message content and metadata, and mapping that data to business objectives.
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Collaboration. Sharing the knowledge contained within email to improve productivity and increase the effectiveness of the organization. Also, knowledge from past and present employees, and internal and external resources, can be shared to realize additional knowledge-sharing benefits.
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Hierarchical Storage Management. Allowing business rules to allow the value of the information to drive archiving strategies, maximizing storage usage.
AfterMail is the first Enterprise Email Intelligence solution that liberates email from its current hierarchical structure, and transforms it into a form whereby it can be more easily accessed and managed.
AfterMail ensures email can now meet the requirements of the business by delivering:
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Search – Ensuring users can use standard search techniques to find email messages relevant to them, either directly or indirectly.
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Storage – Storing email messages and attachments in an optimal way, reducing the cost of storing and managing email data.
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Archiving – Efficiently managing the storage of email data, and ensuring access to those messages important to the business.
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Compliance – Capturing all messages in a tamper-proof, secure store, ensuring compliance obligations can be met.
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Discovery – Providing the ability to search across the entire store to find an email message or attachment to or from anyone in the organization, sent within or outside of that organization, ensuring discovery requests can be met.
AfterMail enables organizations to maximize their investment in email and use it above and beyond the reasons for which it was designed. AfterMail frees organizations from the constraints of traditional email systems, and opens email up to the enterprise.
For further information please contact us